RevEcho

Refund Policy

Effective date: July 2, 2026 · Last updated: July 2, 2026

This document is provided in English. The English version is the legally binding version.

    We want you to be satisfied with RevEcho. If things don't work out, here's how our refund process works — clearly and without the fine print.
  

Refund Windows

Monthly Plan

7-Day Refund Window

If you subscribed to a monthly plan, you may request a full refund within 7 days of your initial payment or renewal date.

Annual Plan

14-Day Refund Window

If you subscribed to an annual plan, you may request a full refund within 14 days of your initial payment or annual renewal date.

How to Request a Refund

Email us at hello@getrevecho.com with:

Your registered email address
Your Paddle order or transaction ID
A brief note about why you're requesting a refund (optional but appreciated)

We'll process your request within 3 business days. Approved refunds are returned to your original payment method via Paddle within 5–10 business days, depending on your bank.

What Is Not Eligible for a Refund

Requests submitted after the applicable refund window has expired
Accounts terminated due to violations of our Terms of Service
Partial-month usage after a cancellation mid-cycle
WhatsApp API message costs (billed separately by Meta; not collected by RevEcho)
Add-ons or one-time fees (if applicable in future plans)

Cancellations

You can cancel your subscription at any time from your account settings. Cancellation stops future billing but does not automatically trigger a refund. If you cancel within the refund window, you must also submit a refund request as described above.

After cancellation, you retain access to the Service until the end of your current paid billing period.

Exceptional Circumstances

If you experience a significant technical failure caused by RevEcho that prevented you from using the Service — outside the standard refund window — please contact us. We review these cases individually and may issue a partial credit or refund at our discretion.

Chargebacks

We encourage you to contact us before initiating a chargeback with your bank. Unjustified chargebacks may result in account suspension. We are always happy to resolve billing issues directly and quickly.

Contact

Questions about this policy? Reach us at:
hello@getrevecho.com
RevEcho · Omer Ashkenazi (עומר אשכנזי) · www.getrevecho.com