If you subscribed to a monthly plan, you may request a full refund within 7 days of your initial payment or renewal date.
If you subscribed to an annual plan, you may request a full refund within 14 days of your initial payment or annual renewal date.
Email us at hello@getrevecho.com with:
We'll process your request within 3 business days. Approved refunds are returned to your original payment method via Paddle within 5–10 business days, depending on your bank.
You can cancel your subscription at any time from your account settings. Cancellation stops future billing but does not automatically trigger a refund. If you cancel within the refund window, you must also submit a refund request as described above.
After cancellation, you retain access to the Service until the end of your current paid billing period.
If you experience a significant technical failure caused by RevEcho that prevented you from using the Service — outside the standard refund window — please contact us. We review these cases individually and may issue a partial credit or refund at our discretion.
We encourage you to contact us before initiating a chargeback with your bank. Unjustified chargebacks may result in account suspension. We are always happy to resolve billing issues directly and quickly.
Questions about this policy? Reach us at:
hello@getrevecho.com
RevEcho · www.getrevecho.com